Troubleshooting
Check a failed post
Find the error, correct the draft or connection, and retry.
Last updated
Open Publisher and find the item marked as needing attention. Read its error before retrying.
Check the connection
Open Settings → Connections. Reconnect if access expired or was revoked. Confirm that the account supports the kind of post you are trying to send.
Check the content
Review caption length, media format and the attached file. Edit or replace the part named in the error. A platform can apply limits beyond Ownerbar’s initial validation.
Check whether it already posted
If a request timed out, check the destination account before retrying. A network error can leave delivery uncertain.
Retry and verify
Retry the corrected item and check its status and destination link. Do not assume it succeeded just because the error disappeared.
If it keeps failing, contact support with the affected page and error text. Do not include passwords or access tokens.
Did this not answer it?
Email hello@steelcitysites.co.uk and mention this article, the affected tool and the error you saw.