Fan CRM
Combine imported fan lists and purchases, build segments and draft messages for selected groups.
Before you start
Import fan lists and purchases to build segments and message drafts. Connected stores and mailing lists do not automatically sync into this tool.
See Pricing for tool access and usage limits.
What you’ll work with
A fan directory, supporter segments, show audiences and message drafts.
Works with
Fan CSV · Purchase records · Show details
What it does
What you can do
Import fan records and purchase history.
Review segments and audiences for a show.
Prepare messages for the people you select.
What you get
Review the result before it goes out.
Each tool has its own inputs and workspace. Review generated drafts, make changes and choose the next action.
A fan directory, supporter segments, show audiences and message drafts.
- Related platform
- Fan CSV
- Before sending
- Review the content and destination
Schedules and manual steps
What runs automatically
Stores and mailing platforms do not sync here. Refresh imports and send messages through your own mailing tools.
Before using automatic approval
- Review sample outputs and check the source material.
- Check the tool’s settings and any held drafts.
- Confirm prices, offers and commitments before sharing.
- Check delivery status; a generated draft is not a sent message.
Inputs
- Fan CSV
- Purchase records
- Show details
The tool’s setup instructions explain how to add these inputs. An imported record does not update itself.
Goes well with
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Questions
Questions about Fan CRM
Will it email my fan list?
No. It prepares the audience and copy for you to use in your mailing platform.
Get started with Fan CRM.
Add the source material, run the tool and review the result.
14-day Creator trial · No card needed