Review and Message Agent
Draft replies to pasted shop reviews and customer messages using the order details you provide.
See Pricing for tool access and usage limits.
What you’ll work with
Reply drafts with order context and flags for issues needing a closer look.
Works with
Pasted reviews · Customer messages · Order records
What it does
What you can do
Paste a review or customer message.
Add relevant order status and tracking details.
Review the reply and copy it into your shop’s inbox.
What you get
Review the result before it goes out.
Each tool has its own inputs and workspace. Review generated drafts, make changes and choose the next action.
Reply drafts with order context and flags for issues needing a closer look.
- Related platform
- Pasted reviews
- Before sending
- Review the content and destination
Schedules and manual steps
What runs automatically
Reviews, messages and orders are entered here rather than synced from a store. The tool does not send replies or issue refunds.
Before using automatic approval
- Review sample outputs and check the source material.
- Check the tool’s settings and any held drafts.
- Confirm prices, offers and commitments before sharing.
- Check delivery status; a generated draft is not a sent message.
Inputs
- Pasted reviews
- Customer messages
- Order records
The tool’s setup instructions explain how to add these inputs. An imported record does not update itself.
Goes well with
Related tools
Explore related tools for the next part of your workflow.
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Estimate stock coverage from imported sales, stock counts and supplier lead times.
Questions
Questions about Review and Message Agent
Can it look up the customer’s order?
Only an order saved in your workspace. Add the current order details before relying on a delivery-status reply.
Get started with Review and Message Agent.
Add the source material, run the tool and review the result.
14-day Creator trial · No card needed